Scope of This Policy
Taskif Gulf primarily provides project-based industrial services and business-to-business supply support. Returns and refunds depend on the approved quotation, purchase order, contract, product condition, mobilization status, and costs already committed.
Service Cancellations
Cancellation requests should be submitted in writing as early as possible. Charges may apply for completed engineering, planning, procurement, travel, mobilization, manpower allocation, site preparation, or other work already performed or committed.
Materials and Equipment
Eligible standard-stock items may be considered for return only when unused, undamaged, in original packaging, and accompanied by the relevant delivery and purchase documents. Custom, fabricated, safety-sensitive, opened, used, or specially procured items are generally not returnable unless defective or otherwise agreed in writing.
Damaged or Incorrect Supply
Please report visibly damaged, defective, short, or incorrect deliveries promptly with photographs, delivery details, and supporting documents. After verification, Taskif Gulf may arrange replacement, repair, credit, or refund as appropriate.
Refund Review and Processing
Approved refunds are processed through the original or mutually agreed business payment method after verification and reconciliation of applicable costs. Bank processing times and contractual approval procedures may affect the final credit date.
Project-Specific Terms
If an approved quotation, purchase order, or contract contains different cancellation, return, warranty, or refund terms, that project-specific agreement will apply. Please contact our team before returning any item or cancelling scheduled work.
Contact our team
For questions about this policy or a specific project, please contact Taskif Gulf through our official enquiry page.
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